Oct 5, 2011 at 5:10 AM
Edited Oct 24, 2011 at 6:30 PM
Ftp your current users.xml file to your desktop.
Check that file for the users email make sure you are checking
the right email account.
If you are using the right email then do the following steps:
Then upload this new file
Then restart your app_pool
1. Download a .dll file from your bin folder then re upload it.
2. Turn off then turn back on an extension
Give it about 10 mins then it should work.
Now you can add your current users back to the new xml file.